Question 1

Where is Asamy Sourcils located?

Accepted Answer

We're at 333 Avenue du Mont-Royal E, in the Plateau, two minutes from Mont-Royal métro on the orange line. Full directions and a map live on our contact page.

Question 2

What are your opening hours?

Accepted Answer

Monday–Friday 10:30–19:00, Saturday 11:00–19:00, Sunday 12:00–18:00. Same-day appointments are often possible — call 438-380-4786 to ask.

Question 3

Which neighbourhoods do you serve?

Accepted Answer

Most of our guests come from the Plateau, Mile End, Outremont, Rosemont, Villeray and Downtown Montréal. See our service area page for details.

Question 4

Do you accept walk-ins?

Accepted Answer

We prioritize booked guests, but if a chair is open we'll happily fit you in. Booking online is the surest way to secure your time.

Question 5

What payment methods do you accept?

Accepted Answer

Cash, debit, and all major credit cards (Visa, Mastercard, Amex). Gratuity is appreciated but never expected.

Question 6

Do you sell gift cards?

Accepted Answer

Yes — physical and digital, in any denomination. Available in-Asamy Sourcils beauty salon or by phone.

Question 7

How do I book an appointment?

Accepted Answer

Use our online booking page, or call 438-380-4786 during business hours. We confirm within the hour.

Question 8

How far in advance should I book?

Accepted Answer

For weekday daytime slots, 2–3 days is usually enough. Evenings and Saturdays book up a week or more in advance — especially during wedding and holiday season.

Question 9

What is your cancellation policy?

Accepted Answer

We ask for 24 hours' notice. Late cancellations and no-shows may be charged 50% of the service fee, which protects the artist's time and the guest who waited for that slot.

Question 10

Can I reschedule?

Accepted Answer

Of course — just give us at least 24 hours and we'll move your appointment without any fee.

Question 11

Can I combine services in one visit?

Accepted Answer

Often, yes. Threading + tint, lash lift + brow lamination, and facial + waxing combos are common. Add a note when booking and we'll design the flow for you.

Question 12

Do you offer services for men?

Accepted Answer

Absolutely — brows, beard shaping, waxing and facials. See our men's services menu.

Question 13

What is eyebrow threading?

Accepted Answer

An ancient hair-removal technique using a twisted cotton thread to lift hairs at the follicle. It's precise, fast, and gentler on skin than wax.

Question 14

Does threading hurt?

Accepted Answer

There is a quick prickle as hairs are lifted, but most guests find it surprisingly meditative. It's significantly less painful than waxing for most skin types.

Question 15

How long does eyebrow threading last?

Accepted Answer

Typically 3 to 5 weeks, depending on your hair growth cycle. Regular sessions tend to slow regrowth over time.

Question 16

Is threading good for sensitive skin?

Accepted Answer

Yes — because it doesn't pull at the skin or use chemicals, threading is one of the safest options for sensitive, reactive, or rosacea-prone skin.

Question 17

How long does an appointment take?

Accepted Answer

Eyebrow threading is 15–20 minutes. Full-face threading (brows, upper lip, chin, sides) is about 30 minutes.

Question 18

What should I do before and after threading?

Accepted Answer

Come with clean, product-free brows. Afterwards, avoid heavy makeup, hot water and active skincare on the area for 6–8 hours.

Question 19

Which type of wax do you use?

Accepted Answer

We use a premium hard wax for delicate areas (face, bikini, underarms) and a gentle strip wax for larger areas like legs and arms.

Question 20

How long should my hair be before waxing?

Accepted Answer

About the length of a grain of rice — roughly 3–5 mm. If hair is too short, the wax can't grip; too long, and we'll trim it first.

Question 21

How often should I wax?

Accepted Answer

Every 3–5 weeks for most areas. With consistent waxing, hair grows back finer and more sparsely over time.

Question 22

Can I wax if I'm using retinol or AHAs?

Accepted Answer

Please pause active skincare (retinol, AHAs, BHAs, acne treatments) for 5–7 days before facial waxing to avoid lifting skin.

Question 23

Does Brazilian waxing hurt?

Accepted Answer

The first session is the most intense; subsequent visits are noticeably easier as the hair grows back finer. We use hard wax and work in small sections to keep things comfortable.

Question 24

What should I avoid after waxing?

Accepted Answer

For 24 hours: hot showers, sauna, gym, sun exposure, tanning, swimming pools, and tight clothing on freshly waxed areas. Cool aloe is your friend.

Question 25

Which facial is right for my skin?

Accepted Answer

We start every first-time visit with a quick consultation. Hydrafacial suits most skin types, while our signature facial is tailored on the spot to what your skin needs that day.

Question 26

Is Hydrafacial suitable for sensitive skin?

Accepted Answer

Yes. The protocol is gentle and non-invasive, and serums are adjusted for reactive, rosacea-prone or post-acne skin.

Question 27

How often should I get a facial?

Accepted Answer

Every 4 to 6 weeks aligns with the natural skin cell cycle. For active concerns (acne, hyperpigmentation), a series of weekly sessions may be recommended.

Question 28

Will I have downtime?

Accepted Answer

Most of our facials have zero downtime — you can return to work or events the same day. Deeper peels are scheduled with a 2–3 day recovery window in mind.

Question 29

Can I do a facial before a special event?

Accepted Answer

Yes — schedule it 3 to 5 days before the event so any minor flushing has time to settle and your skin looks its most luminous.

Question 30

Should I wear makeup to my appointment?

Accepted Answer

No need — we'll cleanse thoroughly. If you arrive with makeup on, we'll simply add a few minutes to remove it gently.

Question 31

What is brow lamination?

Accepted Answer

A semi-permanent treatment that softens and reshapes brow hairs into a fuller, brushed-up look. It lasts 6–8 weeks.

Question 32

How long does a lash lift last?

Accepted Answer

Usually 6 to 8 weeks, depending on your natural lash cycle. We can pair it with a lash tint for added definition.

Question 33

What's the difference between brow tinting and brow lamination?

Accepted Answer

Tinting darkens the hair colour for fuller-looking brows; lamination reshapes the direction the hairs grow. They're often combined for the best result.

Question 34

Can I wear makeup after a lash lift?

Accepted Answer

Avoid eye makeup, water, steam and oil-based cleansers for 24 hours. After that, your usual routine — and mascara — is fine.

Question 35

Will brow lamination damage my hairs?

Accepted Answer

When done correctly with proper aftercare and reasonable spacing between sessions (8+ weeks), no. We use professional-grade products and a strict timing protocol.

Question 36

I over-plucked my brows. Can you help them grow back?

Accepted Answer

Yes — we'll map a recovery plan combining careful threading, lamination, and a brow growth serum so you regrow shape over the next 8–12 weeks.

Frequently Asked Questions.

General Questions

Booking & Cancellations

Threading

Waxing

Facials

Brows & Lashes

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